Our team is committed to providing the highest standards of professional practices in our services and health and safety protections as we evolve along with the pandemic and adapt to new normals. We require all of our clients to complete a pre-screening survey prior to entering our studio. Here are the questions you can expect the day before your appointment and upon your arrival.
Have you recently tested positive for Covid-19 and not fully recovered?
Are you required for any reason to be self-isolating?
Are you experiencing any respiratory symptoms or generally feel sick?
In the past 48 hours have you had or are currently experiencing TWO or more of the following symptoms -sore throat -runny nose -headace -shortness of breath or difficulty breathing
Have you had close contact with someone who has a confirmed or presumptive diagnosis of Covid-19??
If you answers yes to any of the above questions or if you become symptomatic at any point prior to your scheduled appointment, please postpone booking your treatment until you are well and symptom free.
Please also use the 811 on-line self-assessment https://811.novascotia.ca if you are unwell the day of the appointment and only arrive if you are told you do NOT need to be tested for COVID-19.
If you answer NO to all of these questions you can proceed with booking and arriving for your treatment.
Arriving For Your Appointment
In order to maintain appropriate social distancing, we ask that you arrive 5 minutes prior to your appointment to ensure we can pre-screen appropriately. If there are others waiting, please ensure you practice the 6 feet distance guidelines. Our therapists and staff will assist you in social distancing once inside.
You are required to wear a mask upon entering the studio, and for parts of your treatment. We wear a mask to protect you, you wear a mask to protect us. You will also be directed to the washrooms to wash your hands upon your arrival and also after your treatment.
Booking Your Follow-up Treatments
Following your treatment. we encourage swift payments at the desk and no lingering in the common areas to reduce the number of people present and maintain physical distancing. We strongly encourage you pre-book your appointments online, from home, in order to minimize time within the studio outside of your treatment time. Online booking is available 24-7 and if you need support we encourage you to reach us through our Facebook page.
Thank you for your continued efforts in helping us take care of you!